CAHPS and Comments
نویسندگان
چکیده
منابع مشابه
CAHPS and Comments
Objectives: To investigate whether content from patient narratives explains variation in patients’ primary care provider (PCP) ratings beyond information from the closed-ended questions of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey and whether the relative placement of closedand open-ended survey questions affects either the content of narrati...
متن کاملAdapting CAHPS for an American Indian population.
OBJECTIVE Develop a culturally appropriate, reliable, and valid survey that can be used by the Choctaw Nation Health Services (CNHS) to compare patients' health care experiences across CNHS clinics, and to support quality improvement efforts. METHODS We worked with CNHS staff to adapt the CAHPS Clinician and Group Survey for this purpose. We conducted cognitive interviews and a field-test to ...
متن کاملUnderstanding the Reporting Practices of CAHPS® Sponsors
This article examines the reporting of Consumer Assessment of Healthcare Providers and Systems (CAHPSO) consumer experience data by sponsors, those that fund data collection and decide how information is summarized and disseminated. We found that sponsors typically publicly reported comparative data to consumers, employers, and/or purchasers. They presented health plan-level data in print and o...
متن کاملPossibilities for Shortening the CAHPS Clinician and Group Survey.
BACKGROUND The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group adult survey (CG-CAHPS) includes 34 items used to monitor the quality of ambulatory care from the patient's perspective. CG-CAHPS includes items assessing access to care, provider communication, and courtesy and respect of office staff. Stakeholders have expressed concerns about the length of the ...
متن کاملIncluding Disenrollees in CAHPS® Managed Care Health Plan Assessment Reporting
This study addresses the question whether basing plan quality ratings on the data of both enrollees and disenrollees provides more accurate reporting. We test whether including disenrollee data in calculating the CAHPS scores, reported in health plan assessments, will result in lower scores indicating lower plan quality. Adding disenrollees results in statistically significant score decreases. ...
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ژورنال
عنوان ژورنال: Journal of Patient Experience
سال: 2017
ISSN: 2374-3735,2374-3743
DOI: 10.1177/2374373516685940